Terms & Conditions of Sale
Last updated: 7 October 2026
This is a courtesy English translation. The French version prevails.
Preamble
These terms and conditions of sale (hereinafter the "T&Cs") govern every order placed by a customer (hereinafter the "Customer") with MortierBière (hereinafter the "Seller") on the website www.mortierbiere.fr. Placing an order implies full and unreserved acceptance of these T&Cs. The Seller reserves the right to amend the T&Cs at any time; the applicable T&Cs are those in force on the date the order is confirmed.
1. Seller
MortierBière is a micro-enterprise operating in France. Full details (company name, SIRET number, address, email) appear in the legal notice. Contact: contact@mortierbiere.fr.
2. Product
The product offered is the Mortier à Bière, a rocket-shaped bottle opener made of reinforced ABS, sold at €34.99 incl. tax per unit (VAT not applicable, Article 293 B of the French Tax Code). Delivery is included within mainland France. The Seller endeavours to present the product's characteristics (material, dimensions, weight, operation) as accurately as possible. Slight cosmetic variations may nonetheless occur from one production run to another without constituting a defect.
3. Ordering
Orders are placed online, via the website interface. The Customer is invited to check the contents of their basket, the quantity and the delivery address before final confirmation. Order confirmation, together with an order number, is sent by email to the address provided. The Seller reserves the right to cancel or refuse any order on legitimate grounds (out of stock, suspected fraud, obviously incorrect address).
4. Price and payment
Prices are shown in euros, inclusive of all taxes, excluding delivery charges outside mainland France. Payment is made online via the secure Stripe solution (PCI-DSS Level 1): bank card, Apple Pay, Google Pay or Stripe Link. No banking data is stored by MortierBière. The order is confirmed upon actual receipt of payment. Should payment be declined by the banking institution, the order is cancelled.
5. Delivery
Orders are dispatched within 48 working hours of payment confirmation. Indicative delivery time: 10 to 25 working days within mainland France, 15 to 30 working days internationally. An email containing the tracking number is sent to the Customer upon dispatch. The risk of loss of or damage to the product passes to the Customer when the Customer, or a third party designated by the Customer, takes physical possession of the product (Article L.216-4 of the French Consumer Code). In the event of an abnormal delay, the Customer must inform the Seller as soon as possible at contact@mortierbiere.fr.
6. Right of withdrawal
In accordance with Articles L.221-18 et seq. of the French Consumer Code, the Customer has 14 days from receipt of the product (by the Customer or by a third party other than the carrier designated by the Customer) to withdraw from the contract, without giving any reason. Where several products ordered together are delivered separately, the period runs from receipt of the last product.
To exercise this right, the Customer must notify their decision before the period expires, using themodel withdrawal form set out in the appendix or any other unequivocal statement, by email to contact@mortierbiere.fr. The Customer then sends the product back to the address provided in reply, without undue delay and no later than 14 days after notifying their decision.
The direct cost of returning the product is borne by the Customer (flat fee of €6). The Customer is only liable for any diminished value of the product resulting from handling other than what is necessary to establish its nature, characteristics and functioning. Where a product is reported as defective, proof (photo or video) may be requested; if the defect is not confirmed after inspection, this return fee still applies.
The Seller refunds all sums paid, including the initial delivery costs, without undue delay and no later than 14 daysfrom the day on which it is informed of the Customer's decision to withdraw. The Seller may withhold the refund until it has received the product back or until the Customer has supplied proof of having sent it, whichever is earlier. The refund is made using the same means of payment as the order, unless the Customer expressly agrees otherwise, and at no cost to the Customer.
7. Legal guarantees
The product benefits from the legal guarantee of conformity (Articles L.217-1 to L.217-32 of the French Consumer Code) and the guarantee against hidden defects (Articles 1641 to 1649 of the French Civil Code). To invoke these guarantees, the Customer may contact the Seller at contact@mortierbiere.fr. As required by Article D.211-2 of the French Consumer Code, these guarantees are summarised below (courtesy translation; the French wording prevails):
The consumer has two years from delivery of the goods to invoke the legal guarantee of conformity if a lack of conformity appears. During this period, the consumer only has to establish the existence of the lack of conformity, not the date on which it appeared.
Where the contract of sale provides for the continuous supply of digital content or a digital service for more than two years, the legal guarantee applies to that digital content or service throughout the planned supply period. During this period, the consumer only has to establish the existence of the lack of conformity affecting the digital content or service, not the date on which it appeared.
The legal guarantee of conformity obliges the professional, where applicable, to supply all updates necessary to keep the goods in conformity.
The legal guarantee of conformity entitles the consumer to have the goods repaired or replaced within thirty days of the request, free of charge and without major inconvenience.
If the goods are repaired under the legal guarantee of conformity, the initial guarantee is extended by six months.
If the consumer requests repair but the seller imposes replacement, the legal guarantee of conformity is renewed for two years from the date of replacement.
The consumer may obtain a reduction in the purchase price while keeping the goods, or terminate the contract and obtain a full refund against return of the goods, if:
1. The professional refuses to repair or replace the goods;
2. Repair or replacement takes place after thirty days;
3. Repair or replacement causes major inconvenience to the consumer, in particular where the consumer permanently bears the cost of taking back or removing the non-conforming goods, or bears the cost of installing the repaired or replacement goods;
4. The lack of conformity persists despite the seller's unsuccessful attempt to remedy it.
The consumer is also entitled to a price reduction or to termination of the contract where the lack of conformity is so serious that it justifies an immediate price reduction or termination. The consumer is then not required to request repair or replacement first.
The consumer is not entitled to terminate the sale if the lack of conformity is minor.
Any period during which the goods are immobilised for repair or replacement suspends the remaining guarantee period until the goods are returned in working order.
These rights result from Articles L. 217-1 to L. 217-32 of the French Consumer Code.
A seller who obstructs in bad faith the implementation of the legal guarantee of conformity is liable to a civil fine of up to €300,000, which may be increased to 10% of average annual turnover (Article L. 241-5 of the French Consumer Code).
The consumer also benefits from the legal guarantee against hidden defects under Articles 1641 to 1649 of the French Civil Code, for two years from discovery of the defect. This guarantee entitles the consumer to a price reduction if the goods are kept, or to a full refund against return of the goods.
8. Liability
The product is intended for domestic use to open pressure-capped bottles. Any use not consistent with its intended purpose (as a projectile, dangerous handling, modification of the product) is undertaken at the Customer's own risk and excludes the Seller's liability. It is the Customer's responsibility to use the product sensibly and in compliance with basic safety rules.
9. Force majeure
The Seller cannot be held liable for any delay or non-performance resulting from an event of force majeure within the meaning of Article 1218 of the French Civil Code (natural disaster, carrier strike, failure of a subcontractor beyond the Seller's control, etc.). In such cases, timeframes are suspended for the duration of the force majeure event.
10. Personal data
Data collected in connection with the order is processed in accordance with Regulation (EU) 2016/679 (GDPR) and the French Data Protection Act. Details of the processing, purposes, retention periods and the Customer's rights are set out in the privacy policy.
11. Mediation and disputes
In accordance with Article L.611-1 of the French Consumer Code, in the event of a dispute that cannot be settled amicably, the Customer may use a consumer mediator free of charge. Failing an amicable agreement, the Customer may bring proceedings, at their choice, before any court having territorial jurisdiction under the French Code of Civil Procedure or before the court of the place where they lived when the contract was concluded or when the harmful event occurred (Article R.631-3 of the French Consumer Code).
12. Governing law
These T&Cs are governed by French law. The language of the contract is French.
Appendix: model withdrawal form
Model form set out in the appendix to Article R.221-1 of the French Consumer Code. It may be copied and sent by email to contact@mortierbiere.fr.
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
To MortierBière, contact@mortierbiere.fr:
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*):
Ordered on (*)/received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:
(*) Delete as appropriate.